Privacy Policy

At fynovariq, we collect information that helps us provide better financial education and business growth services. This happens when you interact with our website, sign up for programs, or contact our team directly.

The personal information we typically collect includes your name, email address, phone number, business details, and any specific questions or requirements you share with us. We also automatically collect technical information like your IP address, browser type, and how you navigate our website — this helps us improve user experience and identify technical issues.

For Australian users, we comply with the Privacy Act 1988 and Australian Privacy Principles. We never collect sensitive information unless absolutely necessary for service delivery, and we always inform you when we're doing so.

Your information serves specific purposes that directly benefit your experience with fynovariq. We use it to deliver the educational content and business guidance you've requested, respond to your inquiries promptly, and keep you informed about programs that match your interests.

We process your data fairly and transparently. When you sign up for our programs, we use your business information to tailor content that's actually relevant to your industry and growth stage. This isn't about generic marketing — it's about providing education that makes sense for your specific situation.

fynovariq doesn't sell your personal information to anyone. However, we do work with trusted service providers who help us deliver our educational programs and maintain our website functionality.

We share information with third parties only in these specific situations:

• Educational platform providers who host our learning management systems
• Email service providers for program communications and newsletters
• Analytics services to understand website performance and user experience
• Payment processors for secure transaction handling
• Legal compliance when required by Australian law or court orders

If fynovariq ever considers merging with or being acquired by another company, we'd notify you in advance and give you options about how your information is handled during that transition.

You have significant control over your personal information. Under Australian privacy law, you can access the information we hold about you, request corrections if something's wrong, and ask us to delete your data in certain circumstances.

Here's what you can do and how to do it:

Access your information: Contact us at help@fynovariq.com and we'll provide a summary of the personal information we hold about you within 30 days. There's no charge for reasonable requests.

Correct inaccurate information: If you notice errors in your profile or contact details, let us know and we'll fix them promptly. You can also update most information through your account dashboard if you're enrolled in our programs.

Request deletion: You can ask us to delete your information if you're no longer participating in our programs and don't want to receive communications from us. We'll honor this request unless we have legitimate reasons to retain certain data (like financial records for tax compliance).

Opt out of communications: Every email we send includes an unsubscribe link. You can also contact us directly to modify your communication preferences — maybe you want program updates but not general newsletters.

Data portability: If you want to transfer your information to another educational provider, we can provide your data in a commonly used format where technically feasible.

We take data security seriously because we understand the trust you place in us when sharing your business information. Our security measures include both technical safeguards and operational procedures designed to protect against unauthorized access, disclosure, or misuse of your data.

Technical security measures include encrypted data transmission using SSL certificates, secure server environments with regular security updates, restricted access controls so only authorized team members can access personal information, and regular backups stored in secure, geographically separate locations.

While we implement robust security measures, no system is completely immune to risks. If we ever experience a data breach that could affect your information, we'll notify you promptly and provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.

We keep your information only as long as necessary to provide our services and meet legal obligations. The retention period varies depending on the type of information and how you interact with fynovariq.

Active program participants: We retain your information throughout your participation in our educational programs and for two years afterward. This allows us to provide ongoing support and track program outcomes.

General inquiries and contact forms: Information from general inquiries is kept for one year unless you specifically request deletion or sign up for our programs.

Financial and compliance records: Business transaction records are retained for seven years to comply with Australian tax and business regulations.

Website analytics and technical data: Anonymous usage data is typically retained for two years to help us improve website performance and user experience.

When retention periods expire, we securely delete your information from our active systems. Some data may persist in backup systems for an additional period but becomes inaccessible for normal business operations.

Some of our service providers operate outside Australia, which means your information may be transferred to and processed in other countries. This primarily occurs with cloud-based services that help us deliver our educational programs effectively.

When we transfer your information internationally, we ensure appropriate safeguards are in place. These include working only with providers in countries with adequate privacy protections as recognized by Australian law, implementing contractual protections that require overseas providers to handle your information according to Australian privacy standards, and regularly reviewing our international service providers to ensure ongoing compliance.

The countries where your information might be processed include the United States (for email marketing and customer support platforms), Singapore (for some cloud hosting services), and European Union countries (for certain analytics and educational content platforms).

You have the right to request information about specific international transfers that affect your data. Contact us if you want details about how your information is protected when processed overseas.

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. These small files help us remember your preferences, analyze website performance, and provide a better user experience.

We use several types of cookies:

Essential cookies: These are necessary for basic website functionality, like maintaining your session when you navigate between pages or remembering items in contact forms. These cookies don't track your browsing across other websites.

Analytics cookies: We use these to understand which pages are most popular, how long visitors spend on different sections, and where users encounter difficulties. This information helps us improve our website design and content organization.

Preference cookies: These remember your choices about communication preferences and website settings, making return visits more convenient.

We don't use third-party advertising cookies or social media tracking pixels on our website. Our focus is on providing educational content rather than behavioral advertising.

We update this privacy policy periodically to reflect changes in our services, legal requirements, or data handling practices. When we make significant changes that affect how we collect, use, or protect your information, we'll notify you in advance.

For major policy changes, we'll send email notifications to active program participants and display prominent notices on our website. Minor updates, like clarifying existing practices or updating contact information, may be made without specific notification, but we'll always update the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically, especially if you're an active participant in our programs. Understanding how we handle your information helps you make informed decisions about sharing data with us.

If you have questions about policy changes or want clarification about how updates affect your existing information, our team is available to provide explanations and address concerns.